Government-Imposed Taxes and Fees

The following taxes and fees are imposed by government authorities and airlines. These are included in the total price displayed at the time of booking unless otherwise stated. The amounts shown are indicative and subject to change without notice.

Indian Government Taxes and Fees

Name & DescriptionMay Apply ToCodeAmount
GST (Goods and Services Tax) on Air Transport
Applicable on air passenger transport services. Rate depends on class of travel: 5% for Economy Class, 12% for Business/First Class.Domestic & International (departing India)IN5% – 12%
Passenger Service Fee (PSF)
Fee levied at Indian airports for security and passenger facilities.Domestic & International (departing India)IN₹150 – ₹250
User Development Fee (UDF)
Variable fee based on departure airport for airport infrastructure development.Domestic & International (departing India)INup to ₹1,000
Airport Development Fee
Applicable at certain Indian airports for development projects.Select Indian AirportsINVaries by airport
Krishi Kalyan Cess / Swachh Bharat Cess
Applicable on certain air travel services (where still in force).DomesticIN0.5% – 0.5%

U.S. Government Taxes and Fees

Name & DescriptionMay Apply ToCodeAmount
U.S. Federal Segment Fee
Per-segment fee applicable to flights within the continental United States.U.S. Domestic and InternationalZP$5.30
U.S. Excise Tax (aka U.S. Domestic Transportation Tax, U.S. Ticket Tax)
Percentage of fare; applies to flights within the continental U.S. or Canada/Mexico 225-mile buffer zones and is prorated for flights between the continental U.S. and Alaska/Hawaii based on the transportation mileage in continental U.S. airspace.U.S. Domestic and InternationalUS7.50%
Travel Facilities Tax (aka Alaska/Hawaii Ticket Tax)
Applies to flight segments between the continental U.S. and Alaska or Hawaii.U.S. Domestic and InternationalUS$11.70
Passenger Facility Charge (PFC)
Variable fee up to $4.50 based on airport for facilities improvement. A maximum of four charges per itinerary applies.U.S. Domestic and InternationalXFup to $18.00
September 11th Security Fee (aka U.S. Passenger Civil Aviation Security Fee)
$5.60 per one-way trip originating at a U.S. airport, $11.20 per round-trip, fee may accrue multiple times for itineraries with stopovers.U.S. Domestic and InternationalAY$5.60 per one-way trip
U.S. International Transportation (Arrival/Departure) Tax
Applies to all international flights arriving in or departing from the United States and to flights between the United States (defined as the 50 U.S. states and District of Columbia) and U.S. territories and possessions such as Puerto Rico or the U.S. Virgin Islands.InternationalUS$23.40
U.S. Animal and Plant Health Inspection Service (APHIS) User Fee
Applies to all flights originating abroad, except Canada, and landing in the United States, Puerto Rico or the U.S. Virgin Islands.InternationalXA$3.84
U.S. Immigration and Inspection User Fee
Applies to international arrivals to the U.S., Puerto Rico or the U.S. Virgin Islands.InternationalXY$7.00
U.S. Customs Inspection User Fee
Applies to international arrivals from outside of the U.S. Customs territory.InternationalYC$7.39
Foreign Government-Imposed Taxes and Fees and Foreign Airport Fees
Various foreign government-imposed taxes and fees such as inspection fees and security charges and foreign airport departure taxes.InternationalVariesup to several hundred dollars

Saveoair Service Fees

In addition to each Travel Supplier’s cost and fees, Saveoair may charge a service fee as described below. All Saveoair fees are charged on a per-passenger, per-ticket basis and are generally non-refundable.

Our Service Fees ‡

Our Service Fees ‡May Apply ToCodeAmount
Online Air Transaction Service Fees
On most airfares a service fee of up to $50◊ is charged on a per-passenger, per-ticket basis. *U.S. Domestic and InternationalFees ◊up to $50.00
Online Hotel Transaction Service Fees (per booking)All HotelsFees ◊up to $42.00
Online Car Rental Transaction Service Fees (per rental)All Car RentalsFees ◊up to $40.00

Service fees will be converted into your local currency on the payment page.

** Passenger types = Adult, child, senior, infant, student, military.

‡ Transaction service fees are generally non-refundable and are subject to change without notice. Transaction Service Fee for cancellations requested within 24 hours of making the booking are refundable. Transaction Service Fee for cancellations requested beyond 24 hours of making the booking are non-refundable.

You will only be charged the final total amount as shown.

◊ Certain exceptions to the above service fees apply:

  • Online vacation package booking service fees are up to $50 per passenger.
  • Business and First Class Airfares – Service fees are up to $200 per passenger.
  • Multi-city and Open-jaw trips – Service fees are up to $100 per passenger.
  • Alternate Date & Nearby Airport – Service fees are up to $55 per passenger.
  • Fusion Fares/Value Deals – Service fees are up to $100 per passenger.
  • Unaccompanied Minor Tickets – Service fees are up to $100 per passenger.
  • Call Center booking service fees: Service fees for Call Center bookings (including complex multi-city trips) may be higher than those charged for bookings made online. These service fees can range from $15 to $250 per Economy passenger and up to $500 for Premium Economy/Business and First Class passenger (up to $125 for senior citizens for Economy and $250 for Premium Economy/Business and First Class).

Important Note: All service fees are subject to change without notice. YOU WILL BE CHARGED THE FINAL TOTAL PRICE AS QUOTED REGARDLESS OF ANY CHANGE OR VARIANCE IN THE SERVICE FEES. Please review the total final price carefully.


Our Post-Ticketing Fees

Post-Ticketing Service Fees ‡Applies To / ForAmount per Ticket
Agent Assisted Cancellation¹Cancellation requested within 24 hours of booking*Per-passenger, per-ticket fees: Domestic $75; International: $100; Business and First Class: $100
Cancellation & Refunds (beyond 24 hrs)Air – Economy / Air – Business/First
Agent Assisted Cancellation¹ w/Future CreditDomestic / International$75 / $75 (Economy); $100 / $100 (Business/First)
Agent Assisted Cancellation² w/RefundDomestic / International$150 / $250 (Economy); $250 / $250 (Business/First)
Changes to Existing Tickets (exchange)
Ticket Value Under $1000Up to $200
Ticket Value $1000 or more$200 or 15% of ticket value whichever is higher
Special ServicesAir – Economy / Air – Business/First
Agent Assisted WaiversDomestic / International$75 / $100 (Economy); $100 / $200 (Business/First)

Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons³

Death/Bereavement | Duplicate | Infant | Medical | Military | Name Change | Name Correction | No Show | Reinstate | Routing Changes | Ticket Validity | UNMR | Visa/Schengen Visa Issues

We offer Special Discounts under our Compassion Exception Policy (CEP) for Military, Bereavement, and certain disabilities.

  • All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures.
  • Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.

* Unless otherwise stated on the booking flow.

‡ Like our transaction service fees (booking fees), all post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.

¹ Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.

² Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.

³ Special Services – All Special Services are on a request basis ONLY and are subject to each airline’s review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.

  • Name Misspelling – Passengers name on their airline ticket does not match their passport or other universally accepted government ID
  • Visa/Passport – A Visa/Passport decline letter is normally required in order to process a request
  • Baggage – please retain all receipts and baggage tags
  • No-Show – Documentation advising why you were unable to make your scheduled departure will be required
  • Denied Boarding – Documentation as why you were denied boarding of your scheduled departure will be required
  • Duplicate Tickets – Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request

Saveoair Pvt Ltd
Ho. 279, Hauz rani, Malviya nagar, New Delhi 110017
Phone: +91 7053799501
Email: feedback@saveoair.com

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